Service FAQs
Various items related to MailShark Service FAQs.
To get you started, you will need a few things:
1. The domain name(s) to filter e.g. mailshark.com.au
2. The address of your mail server...
Mon, 13 Jul, 2015 at 4:27 PM
When an email is sent to you, it will firstly go to MailShark using your company's MX records. MailShark will then clean the email before forwarding it ...
Fri, 30 May, 2014 at 4:38 PM
An MX record (Mail eXchanger) tells senders how to send email for your domain. When you register your domain, it is assigned several DNS (Domain Name ...
Wed, 18 Feb, 2015 at 5:05 PM
At the moment when you wish to add domains, you just have to go through the sign-up form again, located on the MailShark website.
We
then have the op...
Wed, 18 Feb, 2015 at 5:05 PM
Adding an LDAP Authentication Server per domain allows for the user details in the directory to be automatically updated to the MailShark account created fo...
Mon, 6 Jul, 2015 at 12:20 PM
When we create MailShark accounts initially, by default we only create
the MailShark Domain Administrator account, which is the only account
that receiv...
Fri, 3 Jul, 2015 at 11:03 AM
For MailShark to safeguard Inbound email, MX records need to be directed to MailShark inbound servers.
For MailShark to safeguard outbound email, SMTP...
Fri, 3 Jul, 2015 at 11:03 AM
Adding an IMAP / POP3 Authentication Server per domain allows for the user
details in the IMAP / POP3 server to be automatically updated to the MailS...
Mon, 6 Jul, 2015 at 12:19 PM
By default, the settings for these two values are:
System default
System Default values are:
Spam Low Score: 5
Spam High Score: 10
i...
Mon, 13 Jul, 2015 at 12:02 PM
Under the Messages tab in the main MailShark Filtering console, there exists:
Full message list = all emails in the last 30 days
Quarantine = al...
Mon, 13 Jul, 2015 at 3:43 PM