Microsoft Exchange requires the creation of an SMTP journaling configuration within Exchange.

The steps are very straight forward and configuration details on the different versions are discussed below.

Note: your.sharkvault.domain is supplied by MailShark SharkVault support. Please raise a MailShark SharkVault support case to query your URL.

Microsoft Exchange 2003


Create SMTP Contact

1. Create an SMTP Contact

2. Set Use MAPI rich text format to Never

3. Enable Automatic Forwarding to allow automatic forwarding

4. Set Exchange rich-text format to Never use

5. Open Exchange System Manager (ESM)

6. Expand Administrative Groups, First Administrative Group (or appropriate group), Servers

7. Expand your server name

8. Expand First Storage Group (or relevant group)

9. Right click on the target mailbox store, select Properties

10. Check the option Archive all messages sent or received by mailboxes on this store

11. Click Browse

12. Select the name of the user account/mailbox that has been created as the journal mailbox

13. Click OK to finish

14. Restart the SMTP service

Microsoft Exchange 2007

Create SMTP Contact

1. Open Active Directory Users and Computers.

2. Right-click the organizational unit in which you want to create the contact, point to New, and then click Contact.

3. Enter the following: First Name: Journal1, Last Name: Archive, Display Name: Journal1 Archive.

4. Click OK.

5. Open the Exchange Management Console on the Mailbox server.

6. Expand Recipient Configuration, right-click Mail Contact, and then click New Mail Contact.

7. Click Existing Contact, browse to and select the Journal1 Archive contact you just created, then click OK.

8. Click Next.

9. For the External Email Address field, click Edit, enter the archive email address, eg. archive@your.sharkvault.domain, then click OK.

your.sharkvault.domain must be a FQDN. i.e. it must be resolvable on Exchange server, eg. you should be able to ping it.

10. Click Next, then click New.

Configure Message Format Settings

1. Open your Exchange Management Console.

2. Expand Recipient Configuration, then select Mail Contact.

3. In the result pane, select the SMTP contact.

4. In the action pane, under the SMTP contact, click Properties.

5. On the General tab, from the Use MAPI rich text format list, select Never.

With this setting, journal reports are sent in MIME rather than S/TNEF.

Enable Standard Journaling

1. Open the Exchange Management Console on the Mailbox server on which you want to enable journaling.

2. Expand Server Configuration, then click Mailbox.

3. In the result pane, select the server for the mailbox database for which you want to enable journaling.

4. In the work pane, right-click the mailbox database, then click Properties.

5. On the General tab, select Journal Recipient.

6. For Journal Recipient, click Browse, select the Journal1 Archive recipient, then click OK.

7. Click OK

Microsoft Exchange 2010

Create SMTP Contact

1. Click Start > All Programs > Microsoft Exchange Server 2010 > Exchange Management Console

2. Select the Microsoft Exchange On-Premises instance

3. Select Recipient Configuration

4. Below the Recipient Configuration, select Mail Contact

5. In the Action pane to the right, select New Mail Contact

6. In the create mail contact dialog that appears, select New Contact

7. Enter "journal" for the new contact name and fill out the rest of the required information.

8. Select Edit aside the new contact's external e-mail address

9. A dialog appears prompting for an external email address. Enter the address "archive@your.sharkvault.domain

10. After entering the address, click OK. After returning back to the new contact dialog, select Next

11. Select new to create the New Mail Contact

12. After clicking New, the New Mail Contact will be created.

13. Click Finish to return to the Exchange Management Console.

Enable Standard Journaling

1. Click Organization Configuration, thereafter Mailbox

2. In the Database Management tab to the right, select the database for which journaling must be enabled.

3. Right click on the database and select properties

4. A new window appears. Select the maintenance tab and then select Browse

5. Click the Journal Recipient and then browse to the New Mail Contact created previously

6. Click OK

Create a Send Connector

1. Open the Send Connector tab under Server Management->Hub Transport option

2. Right-click in the empty space and select new Send Connector

3. Ensure intended use field is set to custom. Enter “Journal1” in name field then click “Next."

4. Click “Add” in the Address Space Window.

5. In the address field, enter the FQDN of SharkVault, eg. your.sharkvault.domain

6. Keep the default setting to use DNS to route email to the address space and click “Next.”

7. Depending on your specific case, you may select “Add” to select another Hub Transport Server

8. Click “Next” once the Hub Transport Server has been added

9. Verify that all of the settings are correct. Click “New” then “Finish” once it is complete.

10. The Send Connector should now be listed.

Microsoft Exchange 2013

Setup Journaling

1. Login to the Exchange Control Panel by opening the browser at (where

is the FQDN of your Exchange server)

2. From the Exchange Admin Center

3. Click compliance management in left menu

4. Click journal rules in top right menu

5. Click the + icon

6. Enter journal in the name field

7. In the field that says "journal the following messages..", select "All messages"

8. In Send journal reports to field, enter archive@your.sharkvault.domain

9. Click Save to change changes

10. Accept "Do you want this rule to apply to all future messages"

Create a Send Connector

1. Select mail flow and then send connectors

2. Click + to add a new send connector

3. Enter 'SharkVault Connector' in the Name field.

4. Select Custom for the Type option

5. Click Next

6. Under Network settings, select Route mail to smart host

7. Click + to add a new smart host

8. Enter the FQDN of the SharkVault server (e.g. your.sharkvault.domain)

9. Click Save

10. The new host should be listed under Smart Host in the New Send Connector Window

11. Click Next

12. Select None for the Smart host authentication option

13. Click Next

14. Click + to add a new address space

15. Enter your.sharkvault.domain

16. Click Save.

17. The FQDN should be listed under Address in the New Send Connector Window (e.g. your.sharkvault.domain)

18. Click Next

19. Click + to add mail server(s)

20. Select the mail server from the list and then click add. Repeat this step for any additional servers

21. Click ok. The mail servers should be listed under Source in the New Send Connector Window.

22. Click finish

Adjust Maximum Message Size

By default, the maximum send message size for the Connector is set to 10 MB. To change this:

1. Open the Exchange Management Shell

2. Enter the following command to the set maximum send message size: Set-SendConnector "SharkVault Connector" -MaxMessageSize "100 MB"

3. Enter the following command to verify the maximum send message size is 100 MB: Get-SendConnector "SharkVault Connector" fl MaxMessageSize

Disable Non Delivery Reports (optional)

1. Open the Exchange Management Shell.

2. Enter the following command to disable NDRs

3. Set-RemoteDomain <Domain> -NDREnabled $false (replace <Domain> with the FQDN of the SharkVault server, e.g. your.sharkvault.domain